Privacy Policy

Privacy Policy – Jivansh Arts

Last updated: [Insert Date]

At Jivansh Arts, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following categories of personal data:

a. Personal Identification Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

b. Order & Transaction Data

  • Products purchased

  • Order value

  • Payment status (payment details are processed securely by third-party payment gateways)

c. Technical Data

  • IP address

  • Browser type and version

  • Device information

  • Time zone and location data

  • Cookies and usage data

2. Legal Basis for Processing (GDPR Compliance)

We process your personal data under the following lawful bases:

  • Contractual necessity – to fulfill orders and deliver products

  • Legal obligation – for tax, customs, and regulatory compliance

  • Legitimate interest – to improve services and prevent fraud

  • Consent – for marketing communications (where applicable)

3. How We Use Your Information

Your data is used to:

  • Process and deliver your orders

  • Communicate order status and customer support

  • Arrange shipping and customs clearance

  • Improve website functionality and user experience

  • Comply with legal and regulatory obligations

  • Send promotional emails (only with your consent)

4. Data Sharing & Third Parties

We may share your information only with trusted third parties, including:

  • Payment gateway providers

  • Shipping and logistics partners

  • IT service providers and analytics tools

  • Legal or regulatory authorities when required by law

All third parties are required to protect your data and use it only for the intended purpose.

5. International Data Transfers

As we operate globally, your personal data may be transferred and processed outside your country of residence, including India.
We ensure appropriate safeguards are in place in accordance with GDPR, such as standard contractual clauses or equivalent protections.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill contractual obligations

  • Comply with legal, tax, and accounting requirements

  • Resolve disputes and enforce agreements

When no longer required, data is securely deleted or anonymized.

7. Your Rights Under GDPR

If you are located in the European Economic Area (EEA) or UK, you have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your data (“right to be forgotten”)

  • Restrict or object to data processing

  • Data portability

  • Withdraw consent at any time

  • Lodge a complaint with a data protection authority

8. Cookies Policy

We use cookies to:

  • Enable essential website functionality

  • Analyze traffic and user behavior

  • Improve website performance

You may control or disable cookies through your browser settings. Disabling cookies may affect site functionality.

9. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Secure servers

  • Encrypted transactions

  • Restricted access to personal information

However, no online transmission is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

12. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

13. Contact Information

For questions regarding this Privacy Policy or your personal data, please contact:

Jivansh Arts
📧 Email: info@jivansharts.com
📞 Phone / WhatsApp: +91-9588221292
🕒 Business Hours: Monday – Saturday | 10:00 AM – 6:00 PM (IST)